TEMPLATE REFUND POLICY · REVIEW BEFORE PUBLISHING

Refund Policy

This starter policy is for digital products, services, and events sold through a website built with the Frame Your Funnel template. Replace every bracketed detail with your actual offer, delivery, cancellation, and refund practices before publishing.

1. Scope of this policy

This policy explains when [Business Name] offers refunds, credits, cancellations, or exchanges for [Product or Service]. It should match your checkout terms and be presented clearly before payment.

2. Eligibility for a refund

State your exact eligibility rules here: the refund window, any required proof of purchase, product condition, completion or usage limits, and exclusions. Only promise a refund where you intend and are able to provide one.

3. Digital products and instant access

For templates, downloads, recordings, or other digital goods, explain whether access begins immediately and how that affects refunds. If you use an all-sales-final policy, make that clear before checkout and ensure it is permitted where you sell.

4. Services, sessions, and events

Specify the cancellation and rescheduling rules for workshops, webinars, coaching, or live sessions. Include relevant deadlines, what happens if [Business Name] cancels, and whether a replay, credit, or alternative date may be offered.

5. Non-refundable items

List only the categories that are genuinely non-refundable, such as completed services, custom work already started, or digital materials already delivered—if that approach is lawful for your customers. Do not hide material exclusions in fine print.

6. How to request a refund

Tell buyers where to send a request, what information to include, and when they can expect a response. For example: email [support@yourdomain.com] with the order email, order number, and a short description of the issue.

7. Processing and timing

Explain how approved refunds are returned, the expected processing time, and that banks or payment providers may take additional time to post the refund. State how partial refunds, credits, or currency-conversion differences are handled, if relevant.

8. Chargebacks and disputes

Ask buyers to contact [Business Name] first so the issue can be reviewed. Do not threaten or overstate legal rights. Keep records of orders, delivery, correspondence, and any refund decision in line with your actual practices.

9. Changes and contact

Update this policy when your offer or refund practices change. For questions, contact [Business Name] at [support@yourdomain.com]. Add any local consumer-rights information that applies to the places where you sell.

TEMPLATE REFUND POLICY · REVIEW BEFORE PUBLISHING

Refund Policy

This starter policy is for digital products, services, and events sold through a website built with the Frame Your Funnel template. Replace every bracketed detail with your actual offer, delivery, cancellation, and refund practices before publishing.

1. Scope of this policy

This policy explains when [Business Name] offers refunds, credits, cancellations, or exchanges for [Product or Service]. It should match your checkout terms and be presented clearly before payment.

2. Eligibility for a refund

State your exact eligibility rules here: the refund window, any required proof of purchase, product condition, completion or usage limits, and exclusions. Only promise a refund where you intend and are able to provide one.

3. Digital products and instant access

For templates, downloads, recordings, or other digital goods, explain whether access begins immediately and how that affects refunds. If you use an all-sales-final policy, make that clear before checkout and ensure it is permitted where you sell.

4. Services, sessions, and events

Specify the cancellation and rescheduling rules for workshops, webinars, coaching, or live sessions. Include relevant deadlines, what happens if [Business Name] cancels, and whether a replay, credit, or alternative date may be offered.

5. Non-refundable items

List only the categories that are genuinely non-refundable, such as completed services, custom work already started, or digital materials already delivered—if that approach is lawful for your customers. Do not hide material exclusions in fine print.

6. How to request a refund

Tell buyers where to send a request, what information to include, and when they can expect a response. For example: email [support@yourdomain.com] with the order email, order number, and a short description of the issue.

7. Processing and timing

Explain how approved refunds are returned, the expected processing time, and that banks or payment providers may take additional time to post the refund. State how partial refunds, credits, or currency-conversion differences are handled, if relevant.

8. Chargebacks and disputes

Ask buyers to contact [Business Name] first so the issue can be reviewed. Do not threaten or overstate legal rights. Keep records of orders, delivery, correspondence, and any refund decision in line with your actual practices.

9. Changes and contact

Update this policy when your offer or refund practices change. For questions, contact [Business Name] at [support@yourdomain.com]. Add any local consumer-rights information that applies to the places where you sell.

TEMPLATE REFUND POLICY · REVIEW BEFORE PUBLISHING

Refund Policy

This starter policy is for digital products, services, and events sold through a website built with the Frame Your Funnel template. Replace every bracketed detail with your actual offer, delivery, cancellation, and refund practices before publishing.

1. Scope of this policy

This policy explains when [Business Name] offers refunds, credits, cancellations, or exchanges for [Product or Service]. It should match your checkout terms and be presented clearly before payment.

2. Eligibility for a refund

State your exact eligibility rules here: the refund window, any required proof of purchase, product condition, completion or usage limits, and exclusions. Only promise a refund where you intend and are able to provide one.

3. Digital products and instant access

For templates, downloads, recordings, or other digital goods, explain whether access begins immediately and how that affects refunds. If you use an all-sales-final policy, make that clear before checkout and ensure it is permitted where you sell.

4. Services, sessions, and events

Specify the cancellation and rescheduling rules for workshops, webinars, coaching, or live sessions. Include relevant deadlines, what happens if [Business Name] cancels, and whether a replay, credit, or alternative date may be offered.

5. Non-refundable items

List only the categories that are genuinely non-refundable, such as completed services, custom work already started, or digital materials already delivered—if that approach is lawful for your customers. Do not hide material exclusions in fine print.

6. How to request a refund

Tell buyers where to send a request, what information to include, and when they can expect a response. For example: email [support@yourdomain.com] with the order email, order number, and a short description of the issue.

7. Processing and timing

Explain how approved refunds are returned, the expected processing time, and that banks or payment providers may take additional time to post the refund. State how partial refunds, credits, or currency-conversion differences are handled, if relevant.

8. Chargebacks and disputes

Ask buyers to contact [Business Name] first so the issue can be reviewed. Do not threaten or overstate legal rights. Keep records of orders, delivery, correspondence, and any refund decision in line with your actual practices.

9. Changes and contact

Update this policy when your offer or refund practices change. For questions, contact [Business Name] at [support@yourdomain.com]. Add any local consumer-rights information that applies to the places where you sell.